Effective Date: June 18, 2026
Last Updated: July 29, 2026
Company: Lweendo LLC
Doing Business As: GrazierHQ
Website: https://www.grazierhq.com
Email: [email protected]
Privacy Policy
Welcome to GrazierHQ.
This Privacy Policy explains how Lweendo LLC, doing business as GrazierHQ (“GrazierHQ,” “we,” “our,” or “us”), collects, uses, shares, stores, and protects information when you visit our website, create an account, use our mobile applications, access our online platform, or otherwise interact with our services (collectively, the “Services”).
We are committed to protecting your privacy while providing software that helps targeted grazing businesses manage their operations efficiently and securely.
By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.
1. Scope
This Privacy Policy applies to:
- The GrazierHQ website
- The GrazierHQ web application
- Future iOS and Android applications
- Customer support communications
- Email communications from GrazierHQ
- Contact forms on our website
- Any other services operated by GrazierHQ that reference this Privacy Policy
This Privacy Policy does not apply to websites, applications, or services operated by third parties, even if they are linked from our website.
2. Definitions
For purposes of this Privacy Policy:
Account means a registered user account used to access the Services.
Business Data means information that you choose to store within GrazierHQ regarding your customers, projects, employees, properties, estimates, contracts, schedules, or operations.
Customer means any person or organization that creates an account with GrazierHQ.
Personal Information means information that identifies or can reasonably identify an individual.
Services means the GrazierHQ website, applications, software, and related services.
User means anyone who visits our website or uses our Services.
3. Information We Collect
The information we collect depends on how you interact with GrazierHQ.
Information generally falls into three categories:
- Information you provide directly
- Information collected automatically
- Information received from third-party services that you authorize
4. Information You Provide
When you create an account or use the Services, you may provide:
Account Information
- Name
- Business name
- Email address
- Telephone number
- Mailing address
- Login credentials
- Profile information
Subscription Information
If you purchase a subscription, billing information is processed securely by Stripe.
GrazierHQ does not store complete credit card numbers.
Customer Business Information
As part of using GrazierHQ, you may store information including:
- Clients
- Contact persons
- Properties
- GPS coordinates
- Project records
- Contracts
- Estimates
- Invoices
- Notes
- Grazing schedules
- Site inspections
- Vegetation assessments
- Equipment records
- Livestock records
- Uploaded documents
- Images
- Videos
- Other information you choose to store.
You remain the owner of the information you upload.
5. Information Collected Automatically
When you use our Services, certain information is collected automatically.
This may include:
- IP address
- Browser type
- Device identifiers
- Device operating system
- Screen resolution
- Language settings
- Time zone
- Referring website
- Pages visited
- Features used
- Session duration
- Error reports
- Crash logs
- Internet service provider
- Date and time of requests
This information helps us improve reliability, security, and performance.
6. Website Visitors
Visitors to www.grazierhq.com may browse portions of the website without creating an account.
Certain information is nevertheless collected as described below.
Contact Forms
If you submit a contact form, we collect the information you voluntarily provide, including:
- Name
- Email address
- Company name (if provided)
- Phone number (if provided)
- Message contents
We use this information solely to respond to your inquiry, provide customer support, or discuss our Services.
Comments
If comments are enabled on portions of our website, when visitors leave comments we collect:
- Information entered into the comment form
- IP address
- Browser user agent
This information helps detect spam and maintain website security.
An anonymized hash generated from your email address may be provided to the Gravatar service to determine whether you use that service.
The Gravatar Privacy Policy is available at:
https://automattic.com/privacy
If your comment is approved, your public profile image (if available) may appear alongside your comment.
Media Uploads
If you upload images to our website, you should avoid uploading images that contain embedded GPS (EXIF) location information.
Other users may be able to download images and extract embedded metadata.
7. Cookies and Similar Technologies
GrazierHQ uses cookies and similar technologies to improve user experience, maintain secure sessions, remember preferences, and analyze website performance.
Cookies may be used to:
- Maintain login sessions
- Remember user preferences
- Improve website performance
- Analyze traffic
- Prevent fraud
- Detect malicious activity
- Improve security
Some cookies are essential for the website to function properly.
Others help us understand how visitors use our Services so we can improve them.
You may disable cookies through your browser settings. However, some features of the Services may not function correctly if cookies are disabled.
Login Cookies
If you log into our website, temporary cookies may be used to verify your browser and maintain your authenticated session.
If you choose “Remember Me,” your login session may persist until you sign out or the cookie expires.
Comment Cookies
If you leave a comment, you may choose to save your name, email address, and website in cookies for your convenience so you do not need to re-enter this information when leaving future comments.
8. Embedded Content
Articles or pages on our website may include embedded content such as:
- Videos
- Maps
- Images
- Social media posts
- Other third-party content
Embedded content behaves the same as if you visited the originating website directly.
Those third parties may collect information according to their own privacy policies.
We encourage you to review those policies before interacting with embedded content.
9. Analytics
GrazierHQ uses Google Analytics to better understand how visitors use our website and Services.
Google Analytics may collect information including:
- Pages viewed
- Time spent on pages
- Device information
- Browser information
- Approximate geographic region
- Referring websites
- General interaction information
This information is used only to improve our Services and user experience.
Google Analytics does not provide us with personally identifying information unless you voluntarily provide it elsewhere.
You can learn more about Google’s privacy practices at:
https://policies.google.com/privacy
You may also opt out of Google Analytics through Google’s available browser tools.
10. User Accounts and Authentication
To access most features of the Services, you must create an account.
We collect information necessary to:
- Create and manage your account
- Authenticate your identity
- Secure access to your information
- Manage subscriptions
- Synchronize data across your devices
- Provide customer support
Account credentials are stored using industry-standard security practices. Passwords are never stored in plain text.
If available, you are responsible for maintaining the confidentiality of your account credentials and for all activity occurring under your account.
11. Business Data
GrazierHQ is a business management platform.
Our customers choose what information they store within the Services.
Business Data may include:
- Customer information
- Property information
- Contact information
- Estimates
- Contracts
- Invoices
- Grazing schedules
- Project records
- Site visit reports
- Inspection notes
- Vegetation assessments
- Equipment records
- Livestock records
- Financial information
- Internal notes
- Photos
- Videos
- Documents
- GPS coordinates
- Calendar events
- Other operational information
You retain ownership of your Business Data.
We do not claim ownership of the information you upload.
We use your Business Data only as necessary to provide the Services you request.
12. Photos, Videos, and Uploaded Documents
GrazierHQ allows users to upload media and documents for operational purposes.
Examples include:
- Before and after project photos
- Property images
- Contracts
- Signed agreements
- Inspection reports
- Vegetation assessments
- Site maps
- Invoices
- Equipment documentation
These files remain your property.
By uploading files, you grant GrazierHQ a limited, non-exclusive license to store, process, transmit, back up, and display the files solely for the purpose of providing the Services.
We do not use uploaded customer files for advertising or marketing purposes without your explicit permission.
13. Location Information
Certain features of the Services may allow you to store or collect location information.
Examples include:
- Property coordinates
- Project locations
- GPS locations associated with photographs
- Navigation assistance
- Mapping features
Location information is collected only when:
- You enter it,
- Your device provides it with your permission, or
- It is embedded in uploaded files.
You may disable location permissions within your device settings at any time, although certain features may no longer function properly.
14. Google Account Connections
GrazierHQ offers optional integrations with Google services.
These integrations are entirely optional.
You choose whether to connect your Google Account.
When you authorize a Google connection, GrazierHQ may access only the specific Google services that you approve.
These may include:
- Google Calendar
- Gmail
- Google Drive
- Google Contacts
- Google Sheets
You may revoke GrazierHQ’s access to your Google Account at any time through your Google Account security settings.
Revoking access may disable related functionality within the Services.
15. How Google Information Is Used
Google information is used only to provide features that you request.
Examples include:
- Synchronizing calendars
- Creating calendar events
- Reading or updating calendars you authorize
- Sending emails that you initiate
- Saving files to Google Drive
- Importing or exporting spreadsheets
- Synchronizing customer contact information
We do not access Google services unless you have explicitly granted permission.
We access only the minimum information necessary to provide the requested functionality.
16. Google API Services User Data
If you choose to connect your Google Account, GrazierHQ accesses Google user data solely to provide the functionality you request.
Google user data is never sold.
Google user data is never shared with advertisers.
Google Workspace APIs are not used to develop, improve, or train generalized artificial intelligence or machine learning models.
Access to Google user data is limited to authorized processes necessary to provide requested Services.
Human access to Google user data occurs only:
- When required for customer support that you request,
- When necessary to investigate security issues,
- To comply with applicable law, or
- With your explicit consent.
Any access is limited to the minimum information required.
17. Google API Limited Use Disclosure
GrazierHQ’s use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
Information obtained from Google APIs is used only to provide or improve user-facing features requested by the user.
Google API data is not sold.
Google API data is not used for advertising.
Google API data is not transferred to third parties except as necessary to provide requested functionality, comply with applicable law, or protect the security and integrity of the Services.
18. Third-Party Services
To provide the Services, GrazierHQ utilizes trusted third-party providers.
These providers process information only as necessary to perform services on our behalf.
Supabase
Supabase provides:
- User authentication
- Database hosting
- Secure cloud storage
- Application APIs
Business information stored within GrazierHQ may be securely processed through Supabase infrastructure.
Learn more:
Stripe
Stripe securely processes subscription payments.
Payment card information is collected and processed directly by Stripe.
GrazierHQ does not store complete payment card numbers.
Learn more:
Cloudflare
Cloudflare provides website security, content delivery, DNS services, and protection against malicious traffic.
Cloudflare may temporarily process IP addresses and technical connection information to improve security and performance.
Learn more:
https://www.cloudflare.com/privacypolicy
Google Analytics
Google Analytics helps us understand how visitors use our website and Services.
Analytics information is aggregated to improve usability, reliability, and performance.
Learn more:
https://policies.google.com/privacy
19. Communications
We may contact you regarding:
- Account verification
- Password resets
- Subscription renewals
- Billing notifications
- Security alerts
- Product updates
- Important changes to the Services
- Customer support responses
We may also send optional newsletters or product announcements.
You may unsubscribe from marketing communications at any time using the unsubscribe link included in those emails.
You will continue to receive transactional or account-related communications that are necessary to provide the Services.
20. How We Use Your Information
We use information collected through the Services to:
- Operate the platform
- Provide customer support
- Authenticate users
- Process subscriptions
- Synchronize authorized third-party services
- Store customer business data
- Improve functionality
- Maintain security
- Detect fraud
- Prevent abuse
- Diagnose technical issues
- Monitor system reliability
- Respond to legal obligations
- Enforce our Terms of Service
- Develop new features requested by customers
We do not sell your personal information.
We do not use your business information for advertising.
We do not access your stored business information except as necessary to provide the Services or when authorized by you.
21. When We Share Information
GrazierHQ does not sell your personal information or Business Data.
We only disclose information in the following circumstances:
Service Providers
We may share information with trusted third-party service providers that assist us in operating the Services, including:
- Cloud hosting providers
- Payment processors
- Analytics providers
- Security providers
- Customer support providers
- Email delivery providers
- Data storage providers
These providers receive only the information necessary to perform services on our behalf and are contractually required to safeguard your information.
Legal Requirements
We may disclose information when we believe such disclosure is necessary to:
- Comply with applicable law
- Respond to valid legal requests
- Comply with court orders or subpoenas
- Protect the rights, safety, or property of GrazierHQ, our users, or others
- Investigate fraud, abuse, or security incidents
Business Transfers
If GrazierHQ or substantially all of its assets are acquired, merged, reorganized, financed, or sold, customer information may be transferred as part of that transaction.
Any successor organization will remain bound by the commitments described in this Privacy Policy unless users are notified otherwise.
With Your Consent
We may share information when you specifically request or authorize us to do so.
22. Data Retention
We retain information only for as long as necessary to provide the Services and fulfill legitimate business or legal obligations.
Retention periods vary depending on the type of information.
Examples include:
- Active account information
- Customer Business Data
- Uploaded files
- Payment records
- Security logs
- Support communications
Following account closure, we may retain certain information for a reasonable period to:
- Comply with tax and accounting obligations
- Resolve disputes
- Detect fraud
- Enforce agreements
- Maintain security records
- Fulfill legal obligations
Where possible, information that is no longer required will be securely deleted or permanently anonymized.
23. Data Security
Protecting customer information is one of our highest priorities.
We employ commercially reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.
Security measures may include:
- HTTPS/TLS encryption
- Encryption of sensitive information where appropriate
- Secure authentication
- Password hashing
- Access controls
- Role-based permissions
- Network security monitoring
- Cloud infrastructure security
- Routine software updates
- Backup and disaster recovery procedures
Although we strive to protect your information, no method of electronic transmission or storage is completely secure.
Accordingly, we cannot guarantee absolute security.
24. Your Privacy Rights
Depending on your location, you may have certain legal rights regarding your personal information.
These rights may include the ability to:
- Access your information
- Correct inaccurate information
- Delete eligible information
- Request a copy of your information
- Restrict certain processing
- Object to certain processing
- Withdraw previously granted consent
- Request data portability
Requests may be subject to verification of identity before being processed.
Some information may be retained where required by law or necessary to protect legitimate business interests.
25. California Privacy Rights (CCPA / CPRA)
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
Subject to applicable law, California residents may request:
- Access to personal information collected
- Correction of inaccurate personal information
- Deletion of eligible personal information
- Information regarding categories of personal information collected
- Information regarding categories of third parties receiving information
- A copy of personal information in a portable format
GrazierHQ does not sell personal information.
GrazierHQ does not share personal information for cross-context behavioral advertising as defined under California law.
We will not discriminate against users who exercise their privacy rights.
26. European Privacy Rights (GDPR)
If you reside within the European Economic Area, the United Kingdom, or another jurisdiction with similar privacy laws, you may have rights under applicable data protection laws.
These rights may include:
- Access
- Rectification
- Erasure
- Restriction of processing
- Objection
- Data portability
- Withdrawal of consent
Where applicable, GrazierHQ processes personal information under one or more lawful bases, including:
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- User consent
If you believe we have not adequately addressed your concerns, you may have the right to lodge a complaint with your local data protection authority.
27. International Data Transfers
GrazierHQ is operated from the United States.
If you access the Services from another country, your information may be transferred to, stored, and processed in the United States or other jurisdictions where our service providers operate.
These jurisdictions may have privacy laws that differ from those in your country.
Where required, we implement appropriate safeguards to protect transferred information.
28. Data Deletion Requests
You may request deletion of your account and eligible personal information by contacting us using the contact information provided in this Privacy Policy.
Following verification of your identity, we will delete or anonymize eligible information within a reasonable period unless retention is required:
- By law
- For tax or accounting purposes
- To resolve disputes
- To detect fraud
- To enforce legal agreements
- To protect the security of our Services
Certain backup copies may persist temporarily until they are securely overwritten through our normal backup retention processes.
29. Children’s Privacy
The Services are intended for business users and individuals who are at least 18 years of age.
GrazierHQ does not knowingly collect personal information from children under the age of 13.
If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete that information.
Parents or guardians who believe their child has provided personal information may contact us using the information below.
30. Do Not Track Signals
Some web browsers offer a “Do Not Track” (DNT) setting.
Because there is no universally accepted standard for responding to DNT signals, GrazierHQ does not currently respond differently based on such signals.
Users may still control cookies and tracking technologies through browser settings and available opt-out mechanisms.
31. Third-Party Websites
The Services may contain links to third-party websites, services, or applications.
We are not responsible for the privacy practices, content, or security of third-party websites.
We encourage users to review the privacy policies of any third-party services they choose to visit.
32. Changes to This Privacy Policy
We may revise this Privacy Policy periodically to reflect changes in our Services, legal obligations, or business practices.
When material changes are made, we will update the Effective Date shown at the beginning of this Privacy Policy.
When appropriate, we may also notify users by:
- Notices within the Services
- Website announcements
Your continued use of the Services after the updated Privacy Policy becomes effective constitutes acceptance of the revised Privacy Policy.
33. Accessibility
We are committed to making our Services accessible to as many users as reasonably possible.
If you experience difficulty accessing this Privacy Policy or any part of the Services due to a disability, please contact us. We will make reasonable efforts to provide the requested information in an accessible format.
34. Your Privacy Choices
You have control over much of the information associated with your account.
Depending on the Services you use, you may:
- Update your profile information
- Change your password
- Modify notification preferences
- Connect or disconnect third-party services
- Revoke Google account access
- Request a copy of your personal information
- Request deletion of eligible personal information
- Close your account
- Control cookies through your browser settings
Please note that disabling certain features or disconnecting third-party integrations may limit functionality within the Services.
35. Account Closure
You may close your GrazierHQ account at any time.
Following account closure:
- Your subscription will be handled in accordance with your billing terms.
- Access to your account will be disabled.
- Eligible personal information will be deleted or anonymized in accordance with this Privacy Policy.
- Certain records may be retained where required by law or necessary for legitimate business purposes.
If you believe your account has been compromised, please contact us immediately so appropriate security measures can be taken.
36. Security Incidents
Although we employ industry-standard safeguards to protect your information, no system can guarantee absolute security.
If GrazierHQ becomes aware of a confirmed security incident affecting personal information, we will investigate the matter promptly.
Where required by applicable law, affected users and appropriate regulatory authorities will be notified within the timeframes required by law.
Notifications may include:
- The nature of the incident
- Information potentially affected
- Steps we have taken
- Recommended actions you should take, if any
37. Governing Law
This Privacy Policy is governed by the laws of the State of [Your State], United States, without regard to its conflict of law principles, except where superseded by applicable privacy laws.
Nothing in this Privacy Policy limits any rights you may have under applicable consumer protection or privacy laws.
38. Contact Information
If you have questions about this Privacy Policy, your personal information, or your privacy rights, please contact us.
Lweendo LLC
Doing Business As: GrazierHQ
Website: https://www.grazierhq.com
Email: [email protected]
Mailing Address:
5794 S Eastman Rd
Superior, WI 54880
United States
39. Google API Services Disclosure
GrazierHQ’s use and transfer to any other app of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
Google Workspace data obtained through Google APIs is used only to provide user-facing functionality that you request.
Specifically:
- We only request access to Google data that is necessary for the features you enable.
- We do not sell Google user data.
- We do not use Google Workspace data for advertising.
- We do not permit humans to read your Google Workspace data except:
- With your affirmative consent,
- When necessary to provide customer support you request,
- To investigate security incidents,
- To comply with applicable law, or
- As otherwise permitted by Google’s policies.
- We do not use Google Workspace API data to develop, improve, or train generalized artificial intelligence or machine learning models.
You may revoke GrazierHQ’s access to your Google Account at any time by visiting your Google Account permissions page.
40. Privacy Questions
We welcome questions about our privacy practices.
If you believe we have not handled your information appropriately, please contact us first so we have an opportunity to investigate and resolve your concern.
Our goal is to respond to privacy-related inquiries as promptly as reasonably possible.
41. Effective Date
This Privacy Policy is effective as of June 18, 2026.
It supersedes any prior privacy policy published for the Services.
By continuing to use the Services after this date, you acknowledge that you have read and understood this Privacy Policy.
Summary
GrazierHQ is committed to protecting your privacy while providing secure, reliable software for targeted grazing businesses.
In summary:
- You own the business data you store in GrazierHQ.
- We do not sell your personal information.
- We only access Google data with your authorization.
- Payment information is processed securely by Stripe.
- Your data is protected using commercially reasonable security measures.
- You may request access to, correction of, or deletion of your personal information where permitted by law.
- We are committed to transparency regarding how information is collected, used, and protected.
Thank you for trusting GrazierHQ with your business.